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Microsoft 365 Suite Outage: MO223756

Microsoft resolved this later same day. 

Update at 12:00PM October 8th, 2020

I can confirm that I have been working in the following all morning without seeing any impact of the issues reported:

  • Teams
  • Teams Calling – our phone system didn’t miss a beat!
  • Email, both Outlook and Web
  • SharePoint & OneDrive for Business
  • along with various Azure security portals and working more generally with assorted ffice documents

MSFT say that things are recovering but I think we are mostly fine based on this morning’s experiences.


This morning there was a widespread outage across all Microsoft platforms which appears to be recovering.
Please advise your staff that they may still see glitches as Microsoft complete the rest of their service restoration.
If you wish to follow direct on MSFT’s site then is your best place.

We expect services to be available though there may also be some performance degradation as traffic is re-routed around problem systems in Microsoft’s Cloud infrastructure.

We can confirm that as of 07:30 this morning we have tested Outlook Emails, Access to, Teams, Outlook Online, SharePoint and OneDrive with satisfactory results.

If you continue to see issues then please restart your computer and retry your systems before creating a support ticket via email to Service Desk or via web form

We are not planning to post further TEXT MESSAGE updates on this matter at this stage.
Please refer to
This is a manually updated page, Microsoft’s status updates won’t be reflected in real time, we will update this as we see MSFT status changes.
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